Terms and Conditions AERO

Last Updated: 10-12-2025

Welcome to AERO Brand (“we”, “us”, “our”). These Terms and Conditions govern your use of our website https://aeroshopbd.com/ and the purchase of products from our online store.

By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

1. Eligibility & Account Use

• By using this Website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.
• You agree that the information you provide during registration or checkout (Name, Address, Phone Number) is accurate and complete.
• You are responsible for maintaining the confidentiality of your account password. Any activity that occurs under your account is your responsibility.

2. Products & Accuracy

• Product Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
• Color Accuracy: We have made every effort to display the colors of our fashion and electronic items accurately. However, as computer monitors and mobile screens vary, we cannot guarantee that your display of any color will be completely accurate.
• Descriptions: We strive to be as accurate as possible. However, we do not warrant that product descriptions or other content are error-free.

3. Pricing & Payments

• Currency: All prices are displayed in Bangladeshi Taka (BDT).
• Price Changes: Prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed.
• Payment Methods: We accept Cash on Delivery (COD), Mobile Banking (bKash, Nagad), and Bank Transfers.
• Security: We do not store your debit/credit card details. All online payments are processed through secure third-party gateways.

4. Order Acceptance & Cancellation

• Order Confirmation: Receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
• Cancellation by Us: We may cancel orders due to:
  • Product being out of stock.
  • Errors in pricing or product information.
  • Suspicion of fraud or fake orders.
  • Incomplete delivery address.
• Cancellation by You: You may cancel your order strictly before it has been shipped. Once shipped, the order cannot be cancelled, but you may return it according to our Refund Policy.

5. Shipping & Delivery

• Timelines: Delivery times are estimates. AERO Brand is not liable for delays caused by courier services, strikes, natural disasters, or political unrest.
• Delivery Charges: Shipping fees are calculated at checkout and are non-refundable (unless the error is ours).
• Inspection: You are encouraged to inspect the package upon delivery. If the package appears tampered with, please do not accept it.

6. Returns, Refunds & Unboxing Video

Your purchase is governed by our Refund & Return Policy, which is an integral part of these Terms.

• Mandatory Requirement: You MUST record an unboxing video to claim a refund for damaged, missing, or wrong items.
• Timeframe: Returns must be initiated within 7 days of delivery.
• Please review our full Refund Policy page for details on hygiene rules (underwear/socks) and electronics warranties.

7. Intellectual Property

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of AERO Brand or its content suppliers and is protected by Bangladesh copyright laws. You may not use our brand name or trademark without express written permission.

8. Prohibited Activities

You agree not to:

• Use the Website for any unlawful purpose.
• Attempt to hack, destabilize, or adapt the Website.
• Place fake or fraudulent orders (“prank” orders).
• Post false reviews or defamatory comments.

Violation of these rules may result in immediate account termination and a permanent ban from our store.

9. Limitation of Liability

To the maximum extent permitted by law, AERO Brand shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Website or products purchased. Our total liability shall not exceed the amount you paid for the product.

10. Indemnification

You agree to indemnify and hold harmless AERO Brand and its employees from any claims, damages, losses, or expenses (including legal fees) arising from your breach of these Terms.

11. Third-Party Links

Our Service may contain links to third-party web sites or services that are not owned or controlled by AERO Brand. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites.

12. Governing Law

These Terms shall be governed by and defined in accordance with the laws of Bangladesh. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts in Dhaka, Bangladesh.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Website following any changes indicates your agreement to the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

AERO Brand

📧 Email: info@aeroshopbd.com

📞 Phone: +880 1711752216

📍 Address: Uttara, Dhaka, Bangladesh